Viafix is perfect for online stores that want to want to reach new customers. Many purchases are decided when people aren’t inside a store (online or offline) but, for instance, in their kitchen or bathroom. Wherever they are, their smartphones will often be within reach and Viafix makes it very easy for them to place an order.
By adding their products and services to Viafix they’re reaching consumers at just the right time, without additional costs. As soon as consumers establish a customer relationship, vendors can start expanding on it with offers, promotions and of course outstanding customer service.
Viafix is also an excellent tool to take service to existing customers to the next level. Sometimes, when they might be interesting in making a purchase, it’s inconvenient to go online and search through a store looking for that one particular product. And so they postpone, or make the purchase when they happen on the product somewhere else, or it may even slip their minds completely. Viafix takes away the barriers to placing an order, especially when a customer isn’t looking to shop but to fix a purchase.